Effective Date: [Insert Date]
Last Updated: [Insert Date]
Ultra Safe Scaffold (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you provide when using our website https://ultrasafescaffold.com.au/ or when engaging with our scaffolding services.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect several types of personal and usage information when you interact with our website or services.
1.1 Personal & Business Information
This may include:
Full name
Email address
Phone number
Company name
Worksite or service address
Project or service enquiry details
1.2 Website Usage Information
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type and device information
Pages visited on our website
Time spent on pages
Referral sources and browsing behaviour
1.3 Marketing & Analytics Data
We may collect analytics and advertising data through tools such as:
Cookies
Google Analytics
Advertising platforms such as Google Ads or Meta/Facebook
2. How We Collect Information
We may collect information in the following ways:
When you fill out a contact form or quote request form
When you communicate with us via email or phone
When you request scaffolding services or project consultation
When you interact with our website, marketing campaigns, or advertisements
3. How We Use Your Information
We may use your personal information for the following purposes:
Responding to enquiries and providing service quotations
Delivering scaffolding installation, hire, or safety services
Communicating project updates and job scheduling
Improving our website functionality and customer experience
Conducting marketing and advertising campaigns
Complying with legal and regulatory obligations
4. Disclosure of Information
We do not sell or rent your personal information.
However, we may disclose your information to trusted third parties where necessary, including:
Subcontractors or project partners assisting with scaffold services
IT service providers, website hosting providers, and CRM systems
Marketing and analytics platforms
Government authorities or regulators where required by law
All partners and service providers are required to handle your personal information securely and confidentially.
5. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
Security measures may include:
Secure website hosting and SSL encryption
Restricted access to sensitive data
Use of trusted service providers and secure systems
While we take strong precautions, no internet transmission can be guaranteed to be completely secure.
6. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to:
Analyse website traffic and performance
Improve user experience
Deliver relevant advertising
You can control or disable cookies through your browser settings.
7. Access & Correction of Personal Information
You have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate, incomplete, or outdated information
To make a request, please contact us using the details listed below.
8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, policies, or content of those external websites.
9. Data Retention
We retain personal information only for as long as necessary to:
Provide our services
Maintain business records
Comply with legal, accounting, and regulatory obligations
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be published on this page with the revised “Last Updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Ultra Safe Scaffold
Website: https://ultrasafescaffold.com.au/
Email: aelkhouli@ultrasafescaffold.com.au
